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Calls

11 live

Every conversation Sofia handles, across every tenant — searchable, exportable, replayable.

Calls today
1
all tenants
Minutes used
4
today
Resolution
100%
auto-handled
Live now
11
in progress
TimeTenantFromLangDurationOutcomeSentiment
8h ago
Smile Studio Group
Insurance Verification
(131) 255-6175EN4m 12sResolved0.65
18h ago
Piclink
Talent Booking
(130) 753-7407EN4m 20sResolved0.56
22h ago
Ora
Practitioner Triage
(130) 819-9871ES3m 18sResolved0.72
22h ago
MIS
Customer Pickup
(130) 590-5408ES—Live0.72
22h ago
Smile Studio Group
Insurance Verification
(131) 404-6137EN1m 33sResolved0.64
23h ago
PriceShoes México
Devoluciones
(130) 517-3185ES5m 00sResolved0.85
1d ago
Unlok
Disputes
(130) 665-1379EN5m 56sResolved0.90
1d ago
Ora
Member Care
(131) 163-2774EN1m 13sResolved0.95
1d ago
Ora
Practitioner Triage
(130) 832-8032EN2m 54sResolved0.69
1d ago
MIS
Carrier Onboarding
(130) 568-7741EN6m 16sResolved0.63
2d ago
Kash
Lending Intake
(131) 375-6423ES1m 11sResolved0.72
2d ago
PriceShoes México
Customer Service
(130) 731-4816ES2m 39sResolved0.71
2d ago
Vista Optical Group
Lens Order Status
(131) 363-9585EN4m 36sResolved0.86
2d ago
Smile Studio Group
Front Desk Brickell
(131) 369-0293ES2m 37sResolved0.87
2d ago
Ora
Practitioner Triage
(131) 110-1356ES3m 40sResolved0.62
2d ago
Smile Studio Group
Recall & Reminders
(131) 310-6596EN6m 38sResolved0.86
2d ago
Piclink
Talent Booking
(130) 738-3429EN2m 05sResolved0.68
2d ago
Unlok
Disputes
(130) 539-9537EN6m 51sResolved0.76
2d ago
Unlok
Card Activation
(130) 581-5328EN1m 13sResolved0.79
2d ago
PriceShoes México
VIP Wholesale
(130) 790-5976ES2m 22sResolved0.70
2d ago
PriceShoes México
Ventas Outbound
(130) 945-3481ES4m 54sResolved0.91
2d ago
Ora
Practitioner Triage
(130) 907-0280EN3m 07sResolved0.57
2d ago
Ora
Booking Concierge
(131) 470-7049ES6m 11sResolved0.67
2d ago
PriceShoes México
Devoluciones
(130) 514-9183ES5m 11sResolved0.85
2d ago
MIS
Carrier Onboarding
(131) 242-4964EN6m 41sResolved0.83
3d ago
Unlok
Disputes
(130) 521-7488EN2m 25sResolved0.83
3d ago
PriceShoes México
Devoluciones
(131) 085-2390EN4m 31sResolved0.84
3d ago
PriceShoes México
Ventas Outbound
(131) 461-9028EN4m 22sResolved0.92
3d ago
Kash
Collections
(131) 294-0166EN2m 15sResolved0.64
3d ago
Piclink
Subscriber Support
(130) 620-2095EN4m 57sResolved0.86
3d ago
PriceShoes México
VIP Wholesale
(130) 692-0595ES2m 59sTransferred0.90
3d ago
Piclink
Subscriber Support
(131) 414-5062EN4m 21sResolved0.76
3d ago
Ora
Member Care
(131) 412-7240EN4m 18sResolved0.88
3d ago
Kash
Collections
(130) 681-9819EN2m 33sResolved0.90
3d ago
PriceShoes México
Devoluciones
(130) 543-5983ES4m 40sResolved0.84
3d ago
Ora
Member Care
(130) 585-9012ES5m 50sResolved0.90
4d ago
Unlok
KYC Verification
(131) 007-7773EN4m 55sResolved0.80
4d ago
Ora
Member Care
(131) 447-6462EN4m 18sResolved0.75
4d ago
Kash
Collections
(131) 270-0970EN6m 03sResolved0.67
4d ago
Smile Studio Group
Recall & Reminders
(130) 581-5128EN3m 55sResolved0.76
4d ago
MIS
Dispatch
(130) 618-6996EN2m 04sResolved0.56
4d ago
Piclink
Talent Booking
(131) 369-1114EN1m 24sResolved0.55
4d ago
Ora
Practitioner Triage
(131) 051-9617ES3m 06sResolved0.91
4d ago
Vista Optical Group
Lens Order Status
(131) 367-9240EN5m 57sResolved0.56
4d ago
Vista Optical Group
Lens Order Status
(130) 881-0665EN4m 40sResolved0.84
4d ago
Ora
Practitioner Triage
(130) 865-9429ES2m 57sResolved0.55
4d ago
Ora
Booking Concierge
(131) 366-9240EN6m 21sResolved0.63
4d ago
Ora
Booking Concierge
(131) 215-7370EN1m 18sResolved0.55
4d ago
Kash
Lending Intake
(130) 732-1712ES2m 37sResolved0.72
4d ago
Unlok
KYC Verification
(131) 446-7746EN2m 03sResolved0.80
5d ago
Smile Studio Group
Front Desk Aventura
(131) 317-4284ES4m 30sResolved0.67
5d ago
Piclink
Subscriber Support
(130) 668-6128EN6m 11sResolved0.77
5d ago
Smile Studio Group
Front Desk Aventura
(130) 884-1722ES4m 47sResolved0.72
5d ago
Vista Optical Group
Lens Order Status
(131) 269-2555EN6m 43sResolved0.57
5d ago
Vista Optical Group
Appointments
(131) 088-7548EN6m 58sResolved0.65
5d ago
Kash
Collections
(131) 094-6393EN3m 34sResolved0.70
5d ago
MIS
Dispatch
(131) 390-2300EN1m 33sResolved0.80
5d ago
Unlok
KYC Verification
(130) 597-2703EN5m 26sResolved0.73
5d ago
Unlok
Card Activation
(130) 801-2432EN6m 15sResolved0.81
5d ago
PriceShoes México
VIP Wholesale
(130) 533-6943EN3m 40sResolved0.93
5d ago
Vista Optical Group
Appointments
(131) 312-4291EN4m 33sResolved0.66
5d ago
Smile Studio Group
Insurance Verification
(130) 654-1130EN5m 18sResolved0.85
5d ago
Ora
Member Care
(131) 238-1929ES4m 35sResolved0.55
5d ago
Vista Optical Group
Lens Order Status
(130) 646-7769EN3m 42sResolved0.86
5d ago
Smile Studio Group
Recall & Reminders
(130) 876-8380EN6m 33sResolved0.79
6d ago
Unlok
Disputes
(130) 533-9931EN1m 52sResolved0.65
6d ago
Smile Studio Group
Recall & Reminders
(130) 767-3021ES1m 09sResolved0.82
6d ago
MIS
Carrier Onboarding
(130) 822-4608EN4m 32sResolved0.82
6d ago
Piclink
Talent Booking
(131) 074-8872EN4m 33sResolved0.89
6d ago
Kash
Lending Intake
(131) 061-3878EN5m 54sResolved0.83
6d ago
Unlok
KYC Verification
(130) 703-2787EN—Live0.89
6d ago
PriceShoes México
Customer Service
(131) 091-9263EN2m 54sResolved0.81
6d ago
PriceShoes México
VIP Wholesale
(131) 410-3227ES1m 10sResolved0.65
6d ago
Ora
Booking Concierge
(130) 652-2760ES2m 41sResolved0.64
6d ago
MIS
Customer Pickup
(130) 751-0764EN6m 33sResolved0.92
6d ago
Ora
Practitioner Triage
(131) 144-6342EN5m 22sResolved0.64
6d ago
Ora
Practitioner Triage
(130) 840-4072EN—Live0.77
6d ago
MIS
Customer Pickup
(131) 146-0426ES—Live0.65
6d ago
MIS
Dispatch
(130) 651-2703EN3m 32sResolved0.57
6d ago
Vista Optical Group
Appointments
(130) 537-1091EN2m 25sTransferred0.91
6d ago
Smile Studio Group
Recall & Reminders
(130) 668-2421EN1m 12sResolved0.59
6d ago
Vista Optical Group
Appointments
(130) 590-8076ES2m 25sResolved0.67
6d ago
Vista Optical Group
Appointments
(131) 010-8514ES3m 03sResolved0.64
7d ago
Piclink
Talent Booking
(130) 697-7409EN1m 53sResolved0.56
7d ago
Kash
Lending Intake
(130) 948-2459EN3m 11sResolved0.75
7d ago
Piclink
Subscriber Support
(130) 636-5977EN2m 37sResolved0.70
7d ago
MIS
Carrier Onboarding
(130) 845-2059EN2m 02sResolved0.61
7d ago
Piclink
Subscriber Support
(130) 501-1323EN1m 31sResolved0.75
7d ago
PriceShoes México
Devoluciones
(131) 003-9378EN3m 47sResolved0.56
7d ago
MIS
Carrier Onboarding
(131) 063-4826EN1m 10sResolved0.64
7d ago
MIS
Dispatch
(130) 986-0529EN2m 08sResolved0.76
7d ago
Piclink
Talent Booking
(130) 698-8466EN4m 40sResolved0.76
7d ago
MIS
Carrier Onboarding
(131) 284-7088EN3m 21sResolved0.63
7d ago
Vista Optical Group
Appointments
(131) 092-8027EN4m 45sResolved0.89
7d ago
Smile Studio Group
Front Desk Brickell
(130) 680-8622EN5m 59sResolved0.60
7d ago
MIS
Dispatch
(131) 288-5225EN—Live0.86
8d ago
Unlok
Card Activation
(130) 915-5780EN1m 46sTransferred0.56
8d ago
Vista Optical Group
Lens Order Status
(130) 598-5819EN1m 07sResolved0.79
8d ago
MIS
Customer Pickup
(130) 697-3781ES5m 58sResolved0.89
8d ago
Smile Studio Group
Front Desk Aventura
(130) 509-8716EN4m 49sResolved0.66
8d ago
Smile Studio Group
Front Desk Aventura
(131) 346-0340EN—Live0.73
8d ago
MIS
Carrier Onboarding
(131) 261-5050EN5m 46sResolved0.56
8d ago
Kash
Collections
(131) 215-9407ES6m 32sResolved0.78
8d ago
Kash
Lending Intake
(130) 629-0440EN—Live0.78
8d ago
PriceShoes México
VIP Wholesale
(130) 762-6382EN1m 44sResolved0.55
8d ago
Vista Optical Group
Appointments
(130) 944-4506ES1m 57sResolved0.70
8d ago
Smile Studio Group
Front Desk Aventura
(131) 426-7244ES3m 37sResolved0.89
8d ago
Ora
Booking Concierge
(130) 606-8903ES3m 02sResolved0.77
8d ago
Kash
Lending Intake
(130) 913-7656EN—Live0.57
8d ago
Smile Studio Group
Front Desk Aventura
(131) 038-6190ES5m 44sResolved0.78
8d ago
Ora
Booking Concierge
(130) 757-9157ES5m 52sResolved0.91
8d ago
MIS
Customer Pickup
(131) 381-5606EN6m 26sResolved0.72
8d ago
Unlok
Card Activation
(131) 069-2153EN2m 55sResolved0.84
8d ago
Vista Optical Group
Lens Order Status
(130) 874-7773EN5m 13sResolved0.91
8d ago
PriceShoes México
Customer Service
(131) 276-3770EN4m 01sResolved0.56
9d ago
MIS
Dispatch
(131) 295-2795EN6m 31sResolved0.83
9d ago
PriceShoes México
Customer Service
(131) 247-7878ES6m 59sResolved0.86
9d ago
PriceShoes México
Ventas Outbound
(130) 784-8616ES2m 16sResolved0.69
9d ago
PriceShoes México
Ventas Outbound
(131) 329-7281EN6m 46sResolved0.89
9d ago
PriceShoes México
Ventas Outbound
(130) 847-8219ES1m 30sResolved0.95
9d ago
Smile Studio Group
Front Desk Aventura
(130) 934-9740EN3m 38sResolved0.71
9d ago
Smile Studio Group
Front Desk Brickell
(130) 540-5802ES3m 05sResolved0.79
9d ago
Smile Studio Group
Recall & Reminders
(131) 025-8654EN5m 19sResolved0.82
10d ago
PriceShoes México
Ventas Outbound
(131) 041-3864EN2m 35sResolved0.87
10d ago
PriceShoes México
Devoluciones
(130) 869-0304EN4m 38sResolved0.61
10d ago
MIS
Customer Pickup
(130) 734-2483ES6m 39sResolved0.79
10d ago
Smile Studio Group
Insurance Verification
(131) 290-6619EN5m 19sResolved0.58
10d ago
Unlok
Card Activation
(130) 878-5872EN4m 05sResolved0.78
10d ago
Smile Studio Group
Front Desk Brickell
(131) 146-1717EN1m 02sResolved0.83
10d ago
Kash
Lending Intake
(130) 682-7442ES1m 53sResolved0.71
10d ago
MIS
Customer Pickup
(131) 013-8168EN—Live0.68
10d ago
Unlok
KYC Verification
(131) 301-5371EN3m 41sResolved0.62
10d ago
Smile Studio Group
Recall & Reminders
(130) 928-3333ES3m 01sResolved0.71
10d ago
Kash
Collections
(131) 249-4126EN6m 06sResolved0.75
10d ago
Ora
Booking Concierge
(130) 561-2828EN6m 26sResolved0.79
10d ago
PriceShoes México
Customer Service
(130) 887-4171EN4m 54sResolved0.69
10d ago
Smile Studio Group
Front Desk Aventura
(131) 144-5765ES2m 45sResolved0.90
10d ago
Smile Studio Group
Front Desk Brickell
(130) 831-8011ES6m 26sResolved0.63
10d ago
Smile Studio Group
Insurance Verification
(130) 506-1210EN1m 13sResolved0.93
10d ago
Unlok
KYC Verification
(130) 771-2006EN6m 24sResolved0.86
10d ago
Kash
Lending Intake
(131) 327-8003ES3m 38sTransferred0.72
11d ago
Unlok
Disputes
(131) 338-2440EN2m 12sResolved0.91
11d ago
Vista Optical Group
Appointments
(130) 638-3646EN1m 08sResolved0.74
11d ago
Unlok
Disputes
(130) 933-8022EN2m 59sResolved0.70
11d ago
Unlok
Disputes
(131) 030-5839EN—Live0.76
11d ago
Piclink
Talent Booking
(130) 684-9975EN5m 24sResolved0.90
11d ago
Piclink
Subscriber Support
(131) 092-4556EN3m 21sResolved0.72
11d ago
Unlok
KYC Verification
(130) 704-2605EN1m 30sResolved0.79
11d ago
Piclink
Subscriber Support
(130) 950-2978EN1m 53sResolved0.56
11d ago
Smile Studio Group
Insurance Verification
(130) 551-7855EN2m 37sResolved0.69
11d ago
PriceShoes México
Customer Service
(130) 672-1505EN6m 55sResolved0.71
11d ago
MIS
Dispatch
(130) 580-6402EN1m 10sResolved0.62
11d ago
PriceShoes México
VIP Wholesale
(130) 811-0554EN6m 32sResolved0.55
11d ago
Smile Studio Group
Insurance Verification
(131) 184-1072EN3m 29sResolved0.56
11d ago
Kash
Collections
(131) 452-8039ES1m 59sResolved0.87
11d ago
Unlok
KYC Verification
(130) 589-1173EN5m 53sResolved0.70
12d ago
PriceShoes México
VIP Wholesale
(131) 499-2372EN6m 12sResolved0.94
12d ago
MIS
Carrier Onboarding
(131) 370-8336EN3m 22sResolved0.85
12d ago
PriceShoes México
Customer Service
(131) 322-8238EN1m 47sResolved0.95
12d ago
PriceShoes México
Ventas Outbound
(131) 306-4633EN3m 45sResolved0.67
12d ago
Ora
Member Care
(130) 568-3925ES2m 24sResolved0.80
12d ago
Vista Optical Group
Lens Order Status
(131) 141-4500EN4m 26sResolved0.88
12d ago
PriceShoes México
Devoluciones
(131) 229-5075EN3m 58sResolved0.95
12d ago
PriceShoes México
Customer Service
(130) 794-5785ES3m 51sResolved0.61
12d ago
PriceShoes México
VIP Wholesale
(130) 824-0149ES2m 57sResolved0.85
12d ago
Ora
Member Care
(130) 819-8096ES4m 54sResolved0.73
12d ago
Piclink
Talent Booking
(130) 699-4878EN6m 22sResolved0.77
13d ago
Ora
Booking Concierge
(130) 957-9178EN4m 47sResolved0.78
13d ago
PriceShoes México
Devoluciones
(131) 343-6942EN6m 40sResolved0.86
13d ago
Smile Studio Group
Recall & Reminders
(130) 847-7996EN2m 24sResolved0.57
13d ago
Kash
Collections
(130) 988-0902ES5m 09sResolved0.73
13d ago
Piclink
Subscriber Support
(130) 937-5609EN2m 55sResolved0.88
14d ago
Smile Studio Group
Front Desk Brickell
(131) 105-7698EN2m 51sResolved0.75
14d ago
Unlok
Card Activation
(131) 098-1279EN1m 56sResolved0.66
14d ago
PriceShoes México
Ventas Outbound
(131) 273-4566EN1m 35sResolved0.74
14d ago
Unlok
Card Activation
(131) 210-9104EN5m 50sResolved0.83
14d ago
MIS
Dispatch
(131) 219-1619EN2m 44sResolved0.80
14d ago
Smile Studio Group
Front Desk Brickell
(130) 505-6806EN4m 32sResolved0.66
14d ago
Ora
Member Care
(130) 709-3692EN2m 59sResolved0.63
14d ago
Smile Studio Group
Insurance Verification
(130) 614-7513EN6m 32sResolved0.77
14d ago
Unlok
Card Activation
(130) 549-8829EN5m 22sResolved0.94
14d ago
MIS
Customer Pickup
(131) 463-8052ES6m 29sResolved0.62
14d ago
Unlok
Disputes
(131) 348-8691EN—Live0.82
15d ago
Smile Studio Group
Front Desk Brickell
(131) 315-2581ES1m 39sResolved0.93