Calls
11 liveEvery conversation Sofia handles, across every tenant — searchable, exportable, replayable.
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all tenants
4
today
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auto-handled
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in progress
| Time | Tenant | From | Lang | Duration | Outcome | Sentiment | |
|---|---|---|---|---|---|---|---|
8h ago | Smile Studio Group Insurance Verification | (131) 255-6175 | EN | 4m 12s | Resolved | 0.65 | |
18h ago | Piclink Talent Booking | (130) 753-7407 | EN | 4m 20s | Resolved | 0.56 | |
22h ago | Ora Practitioner Triage | (130) 819-9871 | ES | 3m 18s | Resolved | 0.72 | |
22h ago | MIS Customer Pickup | (130) 590-5408 | ES | — | Live | 0.72 | |
22h ago | Smile Studio Group Insurance Verification | (131) 404-6137 | EN | 1m 33s | Resolved | 0.64 | |
23h ago | PriceShoes México Devoluciones | (130) 517-3185 | ES | 5m 00s | Resolved | 0.85 | |
1d ago | Unlok Disputes | (130) 665-1379 | EN | 5m 56s | Resolved | 0.90 | |
1d ago | Ora Member Care | (131) 163-2774 | EN | 1m 13s | Resolved | 0.95 | |
1d ago | Ora Practitioner Triage | (130) 832-8032 | EN | 2m 54s | Resolved | 0.69 | |
1d ago | MIS Carrier Onboarding | (130) 568-7741 | EN | 6m 16s | Resolved | 0.63 | |
2d ago | Kash Lending Intake | (131) 375-6423 | ES | 1m 11s | Resolved | 0.72 | |
2d ago | PriceShoes México Customer Service | (130) 731-4816 | ES | 2m 39s | Resolved | 0.71 | |
2d ago | Vista Optical Group Lens Order Status | (131) 363-9585 | EN | 4m 36s | Resolved | 0.86 | |
2d ago | Smile Studio Group Front Desk Brickell | (131) 369-0293 | ES | 2m 37s | Resolved | 0.87 | |
2d ago | Ora Practitioner Triage | (131) 110-1356 | ES | 3m 40s | Resolved | 0.62 | |
2d ago | Smile Studio Group Recall & Reminders | (131) 310-6596 | EN | 6m 38s | Resolved | 0.86 | |
2d ago | Piclink Talent Booking | (130) 738-3429 | EN | 2m 05s | Resolved | 0.68 | |
2d ago | Unlok Disputes | (130) 539-9537 | EN | 6m 51s | Resolved | 0.76 | |
2d ago | Unlok Card Activation | (130) 581-5328 | EN | 1m 13s | Resolved | 0.79 | |
2d ago | PriceShoes México VIP Wholesale | (130) 790-5976 | ES | 2m 22s | Resolved | 0.70 | |
2d ago | PriceShoes México Ventas Outbound | (130) 945-3481 | ES | 4m 54s | Resolved | 0.91 | |
2d ago | Ora Practitioner Triage | (130) 907-0280 | EN | 3m 07s | Resolved | 0.57 | |
2d ago | Ora Booking Concierge | (131) 470-7049 | ES | 6m 11s | Resolved | 0.67 | |
2d ago | PriceShoes México Devoluciones | (130) 514-9183 | ES | 5m 11s | Resolved | 0.85 | |
2d ago | MIS Carrier Onboarding | (131) 242-4964 | EN | 6m 41s | Resolved | 0.83 | |
3d ago | Unlok Disputes | (130) 521-7488 | EN | 2m 25s | Resolved | 0.83 | |
3d ago | PriceShoes México Devoluciones | (131) 085-2390 | EN | 4m 31s | Resolved | 0.84 | |
3d ago | PriceShoes México Ventas Outbound | (131) 461-9028 | EN | 4m 22s | Resolved | 0.92 | |
3d ago | Kash Collections | (131) 294-0166 | EN | 2m 15s | Resolved | 0.64 | |
3d ago | Piclink Subscriber Support | (130) 620-2095 | EN | 4m 57s | Resolved | 0.86 | |
3d ago | PriceShoes México VIP Wholesale | (130) 692-0595 | ES | 2m 59s | Transferred | 0.90 | |
3d ago | Piclink Subscriber Support | (131) 414-5062 | EN | 4m 21s | Resolved | 0.76 | |
3d ago | Ora Member Care | (131) 412-7240 | EN | 4m 18s | Resolved | 0.88 | |
3d ago | Kash Collections | (130) 681-9819 | EN | 2m 33s | Resolved | 0.90 | |
3d ago | PriceShoes México Devoluciones | (130) 543-5983 | ES | 4m 40s | Resolved | 0.84 | |
3d ago | Ora Member Care | (130) 585-9012 | ES | 5m 50s | Resolved | 0.90 | |
4d ago | Unlok KYC Verification | (131) 007-7773 | EN | 4m 55s | Resolved | 0.80 | |
4d ago | Ora Member Care | (131) 447-6462 | EN | 4m 18s | Resolved | 0.75 | |
4d ago | Kash Collections | (131) 270-0970 | EN | 6m 03s | Resolved | 0.67 | |
4d ago | Smile Studio Group Recall & Reminders | (130) 581-5128 | EN | 3m 55s | Resolved | 0.76 | |
4d ago | MIS Dispatch | (130) 618-6996 | EN | 2m 04s | Resolved | 0.56 | |
4d ago | Piclink Talent Booking | (131) 369-1114 | EN | 1m 24s | Resolved | 0.55 | |
4d ago | Ora Practitioner Triage | (131) 051-9617 | ES | 3m 06s | Resolved | 0.91 | |
4d ago | Vista Optical Group Lens Order Status | (131) 367-9240 | EN | 5m 57s | Resolved | 0.56 | |
4d ago | Vista Optical Group Lens Order Status | (130) 881-0665 | EN | 4m 40s | Resolved | 0.84 | |
4d ago | Ora Practitioner Triage | (130) 865-9429 | ES | 2m 57s | Resolved | 0.55 | |
4d ago | Ora Booking Concierge | (131) 366-9240 | EN | 6m 21s | Resolved | 0.63 | |
4d ago | Ora Booking Concierge | (131) 215-7370 | EN | 1m 18s | Resolved | 0.55 | |
4d ago | Kash Lending Intake | (130) 732-1712 | ES | 2m 37s | Resolved | 0.72 | |
4d ago | Unlok KYC Verification | (131) 446-7746 | EN | 2m 03s | Resolved | 0.80 | |
5d ago | Smile Studio Group Front Desk Aventura | (131) 317-4284 | ES | 4m 30s | Resolved | 0.67 | |
5d ago | Piclink Subscriber Support | (130) 668-6128 | EN | 6m 11s | Resolved | 0.77 | |
5d ago | Smile Studio Group Front Desk Aventura | (130) 884-1722 | ES | 4m 47s | Resolved | 0.72 | |
5d ago | Vista Optical Group Lens Order Status | (131) 269-2555 | EN | 6m 43s | Resolved | 0.57 | |
5d ago | Vista Optical Group Appointments | (131) 088-7548 | EN | 6m 58s | Resolved | 0.65 | |
5d ago | Kash Collections | (131) 094-6393 | EN | 3m 34s | Resolved | 0.70 | |
5d ago | MIS Dispatch | (131) 390-2300 | EN | 1m 33s | Resolved | 0.80 | |
5d ago | Unlok KYC Verification | (130) 597-2703 | EN | 5m 26s | Resolved | 0.73 | |
5d ago | Unlok Card Activation | (130) 801-2432 | EN | 6m 15s | Resolved | 0.81 | |
5d ago | PriceShoes México VIP Wholesale | (130) 533-6943 | EN | 3m 40s | Resolved | 0.93 | |
5d ago | Vista Optical Group Appointments | (131) 312-4291 | EN | 4m 33s | Resolved | 0.66 | |
5d ago | Smile Studio Group Insurance Verification | (130) 654-1130 | EN | 5m 18s | Resolved | 0.85 | |
5d ago | Ora Member Care | (131) 238-1929 | ES | 4m 35s | Resolved | 0.55 | |
5d ago | Vista Optical Group Lens Order Status | (130) 646-7769 | EN | 3m 42s | Resolved | 0.86 | |
5d ago | Smile Studio Group Recall & Reminders | (130) 876-8380 | EN | 6m 33s | Resolved | 0.79 | |
6d ago | Unlok Disputes | (130) 533-9931 | EN | 1m 52s | Resolved | 0.65 | |
6d ago | Smile Studio Group Recall & Reminders | (130) 767-3021 | ES | 1m 09s | Resolved | 0.82 | |
6d ago | MIS Carrier Onboarding | (130) 822-4608 | EN | 4m 32s | Resolved | 0.82 | |
6d ago | Piclink Talent Booking | (131) 074-8872 | EN | 4m 33s | Resolved | 0.89 | |
6d ago | Kash Lending Intake | (131) 061-3878 | EN | 5m 54s | Resolved | 0.83 | |
6d ago | Unlok KYC Verification | (130) 703-2787 | EN | — | Live | 0.89 | |
6d ago | PriceShoes México Customer Service | (131) 091-9263 | EN | 2m 54s | Resolved | 0.81 | |
6d ago | PriceShoes México VIP Wholesale | (131) 410-3227 | ES | 1m 10s | Resolved | 0.65 | |
6d ago | Ora Booking Concierge | (130) 652-2760 | ES | 2m 41s | Resolved | 0.64 | |
6d ago | MIS Customer Pickup | (130) 751-0764 | EN | 6m 33s | Resolved | 0.92 | |
6d ago | Ora Practitioner Triage | (131) 144-6342 | EN | 5m 22s | Resolved | 0.64 | |
6d ago | Ora Practitioner Triage | (130) 840-4072 | EN | — | Live | 0.77 | |
6d ago | MIS Customer Pickup | (131) 146-0426 | ES | — | Live | 0.65 | |
6d ago | MIS Dispatch | (130) 651-2703 | EN | 3m 32s | Resolved | 0.57 | |
6d ago | Vista Optical Group Appointments | (130) 537-1091 | EN | 2m 25s | Transferred | 0.91 | |
6d ago | Smile Studio Group Recall & Reminders | (130) 668-2421 | EN | 1m 12s | Resolved | 0.59 | |
6d ago | Vista Optical Group Appointments | (130) 590-8076 | ES | 2m 25s | Resolved | 0.67 | |
6d ago | Vista Optical Group Appointments | (131) 010-8514 | ES | 3m 03s | Resolved | 0.64 | |
7d ago | Piclink Talent Booking | (130) 697-7409 | EN | 1m 53s | Resolved | 0.56 | |
7d ago | Kash Lending Intake | (130) 948-2459 | EN | 3m 11s | Resolved | 0.75 | |
7d ago | Piclink Subscriber Support | (130) 636-5977 | EN | 2m 37s | Resolved | 0.70 | |
7d ago | MIS Carrier Onboarding | (130) 845-2059 | EN | 2m 02s | Resolved | 0.61 | |
7d ago | Piclink Subscriber Support | (130) 501-1323 | EN | 1m 31s | Resolved | 0.75 | |
7d ago | PriceShoes México Devoluciones | (131) 003-9378 | EN | 3m 47s | Resolved | 0.56 | |
7d ago | MIS Carrier Onboarding | (131) 063-4826 | EN | 1m 10s | Resolved | 0.64 | |
7d ago | MIS Dispatch | (130) 986-0529 | EN | 2m 08s | Resolved | 0.76 | |
7d ago | Piclink Talent Booking | (130) 698-8466 | EN | 4m 40s | Resolved | 0.76 | |
7d ago | MIS Carrier Onboarding | (131) 284-7088 | EN | 3m 21s | Resolved | 0.63 | |
7d ago | Vista Optical Group Appointments | (131) 092-8027 | EN | 4m 45s | Resolved | 0.89 | |
7d ago | Smile Studio Group Front Desk Brickell | (130) 680-8622 | EN | 5m 59s | Resolved | 0.60 | |
7d ago | MIS Dispatch | (131) 288-5225 | EN | — | Live | 0.86 | |
8d ago | Unlok Card Activation | (130) 915-5780 | EN | 1m 46s | Transferred | 0.56 | |
8d ago | Vista Optical Group Lens Order Status | (130) 598-5819 | EN | 1m 07s | Resolved | 0.79 | |
8d ago | MIS Customer Pickup | (130) 697-3781 | ES | 5m 58s | Resolved | 0.89 | |
8d ago | Smile Studio Group Front Desk Aventura | (130) 509-8716 | EN | 4m 49s | Resolved | 0.66 | |
8d ago | Smile Studio Group Front Desk Aventura | (131) 346-0340 | EN | — | Live | 0.73 | |
8d ago | MIS Carrier Onboarding | (131) 261-5050 | EN | 5m 46s | Resolved | 0.56 | |
8d ago | Kash Collections | (131) 215-9407 | ES | 6m 32s | Resolved | 0.78 | |
8d ago | Kash Lending Intake | (130) 629-0440 | EN | — | Live | 0.78 | |
8d ago | PriceShoes México VIP Wholesale | (130) 762-6382 | EN | 1m 44s | Resolved | 0.55 | |
8d ago | Vista Optical Group Appointments | (130) 944-4506 | ES | 1m 57s | Resolved | 0.70 | |
8d ago | Smile Studio Group Front Desk Aventura | (131) 426-7244 | ES | 3m 37s | Resolved | 0.89 | |
8d ago | Ora Booking Concierge | (130) 606-8903 | ES | 3m 02s | Resolved | 0.77 | |
8d ago | Kash Lending Intake | (130) 913-7656 | EN | — | Live | 0.57 | |
8d ago | Smile Studio Group Front Desk Aventura | (131) 038-6190 | ES | 5m 44s | Resolved | 0.78 | |
8d ago | Ora Booking Concierge | (130) 757-9157 | ES | 5m 52s | Resolved | 0.91 | |
8d ago | MIS Customer Pickup | (131) 381-5606 | EN | 6m 26s | Resolved | 0.72 | |
8d ago | Unlok Card Activation | (131) 069-2153 | EN | 2m 55s | Resolved | 0.84 | |
8d ago | Vista Optical Group Lens Order Status | (130) 874-7773 | EN | 5m 13s | Resolved | 0.91 | |
8d ago | PriceShoes México Customer Service | (131) 276-3770 | EN | 4m 01s | Resolved | 0.56 | |
9d ago | MIS Dispatch | (131) 295-2795 | EN | 6m 31s | Resolved | 0.83 | |
9d ago | PriceShoes México Customer Service | (131) 247-7878 | ES | 6m 59s | Resolved | 0.86 | |
9d ago | PriceShoes México Ventas Outbound | (130) 784-8616 | ES | 2m 16s | Resolved | 0.69 | |
9d ago | PriceShoes México Ventas Outbound | (131) 329-7281 | EN | 6m 46s | Resolved | 0.89 | |
9d ago | PriceShoes México Ventas Outbound | (130) 847-8219 | ES | 1m 30s | Resolved | 0.95 | |
9d ago | Smile Studio Group Front Desk Aventura | (130) 934-9740 | EN | 3m 38s | Resolved | 0.71 | |
9d ago | Smile Studio Group Front Desk Brickell | (130) 540-5802 | ES | 3m 05s | Resolved | 0.79 | |
9d ago | Smile Studio Group Recall & Reminders | (131) 025-8654 | EN | 5m 19s | Resolved | 0.82 | |
10d ago | PriceShoes México Ventas Outbound | (131) 041-3864 | EN | 2m 35s | Resolved | 0.87 | |
10d ago | PriceShoes México Devoluciones | (130) 869-0304 | EN | 4m 38s | Resolved | 0.61 | |
10d ago | MIS Customer Pickup | (130) 734-2483 | ES | 6m 39s | Resolved | 0.79 | |
10d ago | Smile Studio Group Insurance Verification | (131) 290-6619 | EN | 5m 19s | Resolved | 0.58 | |
10d ago | Unlok Card Activation | (130) 878-5872 | EN | 4m 05s | Resolved | 0.78 | |
10d ago | Smile Studio Group Front Desk Brickell | (131) 146-1717 | EN | 1m 02s | Resolved | 0.83 | |
10d ago | Kash Lending Intake | (130) 682-7442 | ES | 1m 53s | Resolved | 0.71 | |
10d ago | MIS Customer Pickup | (131) 013-8168 | EN | — | Live | 0.68 | |
10d ago | Unlok KYC Verification | (131) 301-5371 | EN | 3m 41s | Resolved | 0.62 | |
10d ago | Smile Studio Group Recall & Reminders | (130) 928-3333 | ES | 3m 01s | Resolved | 0.71 | |
10d ago | Kash Collections | (131) 249-4126 | EN | 6m 06s | Resolved | 0.75 | |
10d ago | Ora Booking Concierge | (130) 561-2828 | EN | 6m 26s | Resolved | 0.79 | |
10d ago | PriceShoes México Customer Service | (130) 887-4171 | EN | 4m 54s | Resolved | 0.69 | |
10d ago | Smile Studio Group Front Desk Aventura | (131) 144-5765 | ES | 2m 45s | Resolved | 0.90 | |
10d ago | Smile Studio Group Front Desk Brickell | (130) 831-8011 | ES | 6m 26s | Resolved | 0.63 | |
10d ago | Smile Studio Group Insurance Verification | (130) 506-1210 | EN | 1m 13s | Resolved | 0.93 | |
10d ago | Unlok KYC Verification | (130) 771-2006 | EN | 6m 24s | Resolved | 0.86 | |
10d ago | Kash Lending Intake | (131) 327-8003 | ES | 3m 38s | Transferred | 0.72 | |
11d ago | Unlok Disputes | (131) 338-2440 | EN | 2m 12s | Resolved | 0.91 | |
11d ago | Vista Optical Group Appointments | (130) 638-3646 | EN | 1m 08s | Resolved | 0.74 | |
11d ago | Unlok Disputes | (130) 933-8022 | EN | 2m 59s | Resolved | 0.70 | |
11d ago | Unlok Disputes | (131) 030-5839 | EN | — | Live | 0.76 | |
11d ago | Piclink Talent Booking | (130) 684-9975 | EN | 5m 24s | Resolved | 0.90 | |
11d ago | Piclink Subscriber Support | (131) 092-4556 | EN | 3m 21s | Resolved | 0.72 | |
11d ago | Unlok KYC Verification | (130) 704-2605 | EN | 1m 30s | Resolved | 0.79 | |
11d ago | Piclink Subscriber Support | (130) 950-2978 | EN | 1m 53s | Resolved | 0.56 | |
11d ago | Smile Studio Group Insurance Verification | (130) 551-7855 | EN | 2m 37s | Resolved | 0.69 | |
11d ago | PriceShoes México Customer Service | (130) 672-1505 | EN | 6m 55s | Resolved | 0.71 | |
11d ago | MIS Dispatch | (130) 580-6402 | EN | 1m 10s | Resolved | 0.62 | |
11d ago | PriceShoes México VIP Wholesale | (130) 811-0554 | EN | 6m 32s | Resolved | 0.55 | |
11d ago | Smile Studio Group Insurance Verification | (131) 184-1072 | EN | 3m 29s | Resolved | 0.56 | |
11d ago | Kash Collections | (131) 452-8039 | ES | 1m 59s | Resolved | 0.87 | |
11d ago | Unlok KYC Verification | (130) 589-1173 | EN | 5m 53s | Resolved | 0.70 | |
12d ago | PriceShoes México VIP Wholesale | (131) 499-2372 | EN | 6m 12s | Resolved | 0.94 | |
12d ago | MIS Carrier Onboarding | (131) 370-8336 | EN | 3m 22s | Resolved | 0.85 | |
12d ago | PriceShoes México Customer Service | (131) 322-8238 | EN | 1m 47s | Resolved | 0.95 | |
12d ago | PriceShoes México Ventas Outbound | (131) 306-4633 | EN | 3m 45s | Resolved | 0.67 | |
12d ago | Ora Member Care | (130) 568-3925 | ES | 2m 24s | Resolved | 0.80 | |
12d ago | Vista Optical Group Lens Order Status | (131) 141-4500 | EN | 4m 26s | Resolved | 0.88 | |
12d ago | PriceShoes México Devoluciones | (131) 229-5075 | EN | 3m 58s | Resolved | 0.95 | |
12d ago | PriceShoes México Customer Service | (130) 794-5785 | ES | 3m 51s | Resolved | 0.61 | |
12d ago | PriceShoes México VIP Wholesale | (130) 824-0149 | ES | 2m 57s | Resolved | 0.85 | |
12d ago | Ora Member Care | (130) 819-8096 | ES | 4m 54s | Resolved | 0.73 | |
12d ago | Piclink Talent Booking | (130) 699-4878 | EN | 6m 22s | Resolved | 0.77 | |
13d ago | Ora Booking Concierge | (130) 957-9178 | EN | 4m 47s | Resolved | 0.78 | |
13d ago | PriceShoes México Devoluciones | (131) 343-6942 | EN | 6m 40s | Resolved | 0.86 | |
13d ago | Smile Studio Group Recall & Reminders | (130) 847-7996 | EN | 2m 24s | Resolved | 0.57 | |
13d ago | Kash Collections | (130) 988-0902 | ES | 5m 09s | Resolved | 0.73 | |
13d ago | Piclink Subscriber Support | (130) 937-5609 | EN | 2m 55s | Resolved | 0.88 | |
14d ago | Smile Studio Group Front Desk Brickell | (131) 105-7698 | EN | 2m 51s | Resolved | 0.75 | |
14d ago | Unlok Card Activation | (131) 098-1279 | EN | 1m 56s | Resolved | 0.66 | |
14d ago | PriceShoes México Ventas Outbound | (131) 273-4566 | EN | 1m 35s | Resolved | 0.74 | |
14d ago | Unlok Card Activation | (131) 210-9104 | EN | 5m 50s | Resolved | 0.83 | |
14d ago | MIS Dispatch | (131) 219-1619 | EN | 2m 44s | Resolved | 0.80 | |
14d ago | Smile Studio Group Front Desk Brickell | (130) 505-6806 | EN | 4m 32s | Resolved | 0.66 | |
14d ago | Ora Member Care | (130) 709-3692 | EN | 2m 59s | Resolved | 0.63 | |
14d ago | Smile Studio Group Insurance Verification | (130) 614-7513 | EN | 6m 32s | Resolved | 0.77 | |
14d ago | Unlok Card Activation | (130) 549-8829 | EN | 5m 22s | Resolved | 0.94 | |
14d ago | MIS Customer Pickup | (131) 463-8052 | ES | 6m 29s | Resolved | 0.62 | |
14d ago | Unlok Disputes | (131) 348-8691 | EN | — | Live | 0.82 | |
15d ago | Smile Studio Group Front Desk Brickell | (131) 315-2581 | ES | 1m 39s | Resolved | 0.93 |