Settings
Tenant configuration — branding, voice, compliance, and notifications.
Brand & domain
How this portal appears to your team and customers.
NameOra
Slugora
Custom domainNot set
Brand color#84CC16
LogoDefault
Voice & language
Defaults for new agents in this tenant.
Default voiceSarah · ElevenLabs v3
Default LLMGPT-4o Mini
Default transcriberDeepgram nova-3 multi
Bilingual defaultYes
Compliance
HIPAA mode, retention, and BAA status.
HIPAA modeEnabled
Data retention90 days
RecordingStored
BAASigned
Phone & telephony
Carrier and number routing for this tenant.
Default providerVapi
Inbound number+1 (802) 638-0546
Outbound enabledOn
RegionUS-east
Notifications
Where and how alerts get delivered.
Email summaryDaily 8am ETOn
Slack alertsOff
SMS alerts on emergenciesOff
Danger zone
Irreversible actions for this tenant.
Pause tenant
Stops all calls and disables agents until manually re-enabled.
Export tenant data
Bundles calls, transcripts, agents, and contacts as a ZIP.